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Knowledge Base

Browse our extensive collection of Knowledge Base Articles for Frequently Asked Questions (FAQs) related to Pre-sales, shared hosting, reseller hosting, domain registration, programming, Technical & Troubleshooting issues.

Ticket Support System

Our Ticketing Support automates the support process and we are able to spend more time on your query. You can open a new ticket here by giving us as much information as possible to aid in resolving your question. One of technical professional will contact you ASAP regarding the problem.

Support by mail - You can open a support ticket by sending mail to support@hostingatoz.com as well.

Ticket Submission Suggestions

Help us to help you by being as detailed as possible when submitting a ticket; the better the information you provide the faster we will be able to resolve your issue. Below are some tips:

  • Write in clear English.
  • Explain step-by-step how to reproduce the error and include any login details if necessary.
  • Mention which domain/account you are experiencing difficulty with.
  • Include any error messages that you might be getting.
  • Or if there's no error message, a screenshot illustrating the problem.
  • State when the problem started and what changes were made immediately beforehand.

Pre-sales/billing/sales

If you have any pre-sales/sales/billing related questions or want to contact us, you may send us a mail at sales@hostingatoz.com or use this form - http://manage.hostingatoz.com/contact.php

 

 
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